Do not buy from this supplier! All our bags ripped with the customers first use, poor stitching on all the cotton handles, buttons stitched on backwards on some and faulty buttons, broken zips, workmanship absolutely atrocious On top of this they told me 45 days lead time, took them 70 days and said it's because of quality checks.... what quality control, it's a bad joke. $50,000 USD worth of product is either faulty or poor quality. We asked them to refund at least all the beach bags with the main ripping issue and they refused. It cost us money in shipping, our reputation damaged, and loss of profit/business because the products are unsellable.
Find yourself another supplier, save yourself the hassle. And don't reply on Alibaba Trade assurance to help you
공급업체의 응답:
this customer is good customer, strict and perfect person, we selling three items to this customer, get good feedback from the market. Item A 45 reviews ( 44 five stars 1 four star ) , Item B 14 reviews ( 13 five star 1 four star) Item C 16 reviews ( 16 all five Star) , may we need improve again to get all reviews for five stars, thanks!
23 Jan 2024